shipping policy
Shipping Address Requirements
To ensure successful delivery, please provide a complete and accurate shipping address including:
- Full name (as per government ID)
- Detailed street address (including apartment/suite number if applicable)
- City, state/province, ZIP/postal code, and country
- Valid phone number for carrier communication
Note: Incomplete or incorrect addresses may result in delivery delays or returned packages. Additional fees may apply for address corrections or reshipment.
Order Processing Time
All orders are processed and shipped within 3 business days after payment confirmation (excluding weekends and holidays).
Delivery Timeframes
Delivery times vary by shipping method and destination:
Standard Shipping (USPS/FAR International/ePacket):
- United States: 6-14 business days
- International: 10-20 business days
Expedited Shipping (FedEx/DHL/UPS):
- United States: 3-6 business days
- International: 3-8 business days
Delivery estimates are not guaranteed and may be affected by customs processing for international shipments.
Shipping Costs
Shipping fees are calculated based on package weight, dimensions, and destination. Final shipping costs will be displayed at checkout.
Order Tracking
Once your order ships, you will receive an email with tracking information. You may track your package using the provided tracking number.
Important Information
- Customs & Import Fees: The customer is responsible for all applicable customs duties, taxes, and import fees. Please check with your local customs office for potential charges.
- Address Changes: Contact us immediately if you need to update your shipping address (must be requested before order processing).
- Shipping Issues: For lost or damaged shipments, please contact our customer service team for assistance.
Contact Us
For any shipping-related inquiries, please contact us at deleyapars@gmail.com or Whatsapp:+8613777768410