Guide Book

How to Accurately Identify the Parts You Need

Avoid purchasing based solely on model numbers—this often leads to incorrect orders. Follow these steps to ensure compatibility:

1. Verify by Part Number (Most Reliable Method)

  • The part number is the unique identifier for your component.
  • Double-check that the number matches the original part (engravings, labels, or manuals).
  • Example:

                    ✅ Correct: "Need part 12345-ABC for a hydraulic valve."

                    ❌ Avoid: "Need a valve for a CAT 320D."

2. No Part Number? Provide Detailed Information

  • For complex parts like turbochargers, water pumps, or sensors, send:
  • Equipment model (e.g., Komatsu PC200-5)
  • Engine/Serial number (e.g., Engine S6D95, Serial 45001)
  • Clear photos of the old part (multiple angles, labels, damage)
  • Critical dimensions (if applicable)
  • Example Request:
    "Looking for a turbocharger for a Komatsu PC200-5 (Engine S6D95, Serial 45001). Attached are photos of the old unit."

3. Special Part Considerations

  • Engine Rebuild Kits:

Many engines use different piston types. Provide:

  • Engine serial number (not just model)
  • Photos of old pistons (top/bottom/side views)
  • Hydraulic/Motor Assemblies:

Share the nameplate data from the component (e.g., travel motor, swing pump).

4. Quick Search by Equipment Type