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Taxes

Import duties, taxes, and charges are the buyer's responsibility as they are not included in the listed price or freight.

Shipping Address Requirements

✓ Please provide a complete and accurate shipping address, including detailed street information, apartment or suite numbers (if applicable).

✓ Ensure a valid phone number is provided for carrier communication.

Handing Time

We ship within 3 business days upon receipt of payment average.

Delivery Time

Standard shipping(USPS, FAR Internation, E Packet):

To USA 6-14 Workdays, To other countries 6-20 Workdays.

Expedited Shipping (FedEx/DHL/UPS):

To USA 3-6 Workdays, To other countries 3-8 Workdays.

International delivery may vary based on the courier and local customs. Freight costs are based on weight and destination. Different items and addresses will have different shipping charges. Verify at check-out.

Order Tracking
A tracking number will be emailed to you after your order has been processed.

⚠️Important Notes

Buyers are responsible for all import duties and taxes. Please check with your local customs office for any additional fees.

Once your order is processed, you will receive an email containing your carrier details and tracking number.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at deleyapars@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at deleyapars@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at deleyapars@gmail.com.